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Walsh & Co - Chartered Accountants based in Ashington, Northumberland

Tel: 01670 812 713 or 01670 812 698 | E-mail: admin@walshco.co.uk

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  1. Resources
  2. Your business
  3. Developing your business

Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

A 16 point marketing plan

Simple tips for effective marketing.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

05 Nov 2025

Chancellor refuses to rule out raising taxes in Autumn Budget

In a pre-Autumn Budget speech from Downing Street, Chancellor Rachel Reeves has refused to rule out raising taxes in the upcoming Autumn Budget on 26 November.

04 Nov 2025

CIOT calls for implementation of IHT transitional gifting rule

The Chartered Institute of Taxation (CIOT) has urged the government to implement a transitional rule to allow older farmers and other business owners to gift assets to the younger generation free of Inheritance Tax (IHT) before changes take effect in April 2026.

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Walsh & Co, 103 Station Road, Ashington, Northumberland NE63 8RS

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